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Why Is Aol Not Sending Emails?

AOL Mail is a simple and efficient email service provider that gives you access to emailing functionalities from basic to advanced levels. But sometimes, AOL Mail fails to send emails because of connection issues, incorrect server settings, etc. If you cannot send an email from your AOL Mail account on your computer, just follow the procedures on this page carefully to fix it.

Why Is Aol Not Sending Emails

CHECK THE NETWORK CONNECTION ON YOUR COMPUTER

  • Make sure to connect your computer to a standard internet connection.
  • In case your computer is connected to a low-speed network, get a high-speed network connection and see if the issue is resolved.
  • If the problem persists, launch the Google Chrome browser and log in to your AOL Mail account.
  • Check whether the issue is solved.
  • If it does not work, try to use another browser on your computer.
  • Now, check if you can send emails from your AOL account.
  • If the issue continues, restart your computer by following the below steps.

RESTART YOUR COMPUTER

NOTE: The Instructions given below are for a Windows computer.

  • Select the Start menu on your computer and then click on the Power button.
  • Choose the Restart option from the list.
  • Once your computer turns on, log in to your AOL Mail account and check if the issue is solved.
  • If you still can’t send an email from your account, clear your browser’s cookies and cache on your computer by following the next troubleshooting method.

CLEAR BROWSING DATA, COOKIES, AND CACHE ON YOUR BROWSER

  • First, open Google Chrome on your computer.
  • Next, click on the Menu icon at the top-right corner of the window.
  • Choose the More tools option from the drop-down list.
  • Now, click the Clear browsing data option from the list.
  • You will now see the Clear browsing data dialog box on the screen.
  • Make sure to choose the Browsing history, Cookies and other site data, and Cached images and files options.
  • At last, click the Clear data button at the bottom of the window.
  • Relaunch the browser and log in to your AOL Mail account.
  • Now, see if you can send emails from the account.
  • If the problem continues, disable the firewall on your computer by following the next instructions.

DISABLE THE FIREWALL

  • Select the Start button on your Windows computer and search for the Control Panel option.
  • Next, you need to choose the System and Security option.
  • From the list, click the Windows Firewall option.
  • Here, select Turn Windows Firewall on or off from the left menu panel.
  • Choose the Turn off Windows Firewall (not recommended) option.
  • Click the OK button to save all of the changes.
  • Now, check if you can send an email from your AOL account on your computer. In case this procedure also fails, move on to the following method.

CHECK THE SERVER SETTINGS

Before checking your AOL mail server settings, you need to know the correct incoming and outgoing server details. 

INCOMING SERVER DETAILS (IMAP):

  • Server address: imap.aol.com
  • Port number: 993
  • Encrypted connection: SSL/TLS
  • User name: Your AOL email address
  • Password: Your AOL email password

INCOMING SERVER DETAILS (POP):

  • Server address: pop.aol.com
  • Port number: 995
  • Encrypted connection: TLS/SSL
  • User name: Your AOL email address
  • Password: Your AOL email password

OUTGOING SERVER DETAILS (SMTP):

  • Server address: smtp.aol.com
  • Port number: 465
  • Encrypted connection: SSL/TLS
  • User name: Your AOL email address
  • Password: Your AOL email password

CHECKING SERVER DETAILS IN THE MAIL APP (WINDOWS 10)

If you cannot send an email from your AOL account in the Windows 10 Mail app that you have configured, check the incoming and outgoing server details.

  • Launch the Mail app and select the Settings option on your computer.
  • Click on the Manage Account option and choose your AOL account.
  • Select Change mailbox sync settings.
  • Check your AOL account’s incoming and outgoing server details by referring to the above mail server settings.
  • Now, check if you can send an email from your AOL account.

You can fix the “AOL Mail not sending emails” issue on your computer by following the above methods.

For further queries, contact us.

DISCLAIMER

All views on this site are made by the best of our knowledge and do not represent any thoughts of other sites. Using this website, you can understand how to setup, use and troubleshoot your product. Also, the services provided by us are limited to customer requests and does not replicate any other businesses.

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