• Microsoft Error Reporting on Mac

Microsoft Error Reporting on Mac

Microsoft Error Reporting


  • When you work on any Microsoft application on your Mac, you may experience the Mac error “Microsoft Error Reporting.”
  • This message means the Microsoft application has stopped working.
  • The error box also shows a checkbox with Restart Microsoft (Application) again and click OK.
  • Follow the steps below to resolve the Microsoft error.
  • Force quit all the applications currently running on your Mac.
  • Click the Apple menu and select the running applications in the Force Quit Applications window.
  • Repeat the process until all applications are force-closed.
  • (Select Microsoft office, for example)
  • Click Menu and navigate to library under the Home option.
  • Look for Preferences and select the file under the name com.microsoft.Word.plist.
  • Please select the file with the name given above and move it to desktop.
  • Click the file you placed on the desktop and check if the problem persists.
  • If the error shows, place the folder back to its original destination in the preferences folder.
  • Open the preferences folder and locate the file com.microsoft.Word.prefs.plist. Move it to Desktop.
  • Open Word to see if the problem continues.
  • If yes, move the file back to the preferences folder.
  • Click the Apple icon and select the library.
  • Open the Application support folder > Office folder > User templates folder.
  • Locate the file Normal and move to desktop and perform the action. 
  • You can delete the file if it solves the Microsoft error.

Safe Mode

  • To open your Mac in Safe Mode, restart your Mac.
  • Press the shift key and hold until you see the login window.
  • The Apple logo will appear on the screen.
  • Now, open the word document and see if the error still shows.
  • If not, you can restart your Mac in normal mode.
Firefox safe-mode

Reinstall Office

  • On your Mac, locate Applications.
  • Find Microsoft office and move it to Trash.
  • Empty the trash if you do not want any files to recover.
  • Perform the reinstallation for Office and check if the Word document opens.
  • Open the Preferences window and repeat the previous steps to move the file name com.microsoft.Word.plist to the desktop. Check if the problem persists.
  • Repeat the same step for the file name com.microsoft.Word.prefs.plist.
  • Locate the file name Normal in the Microsoft User Data Folder.
  • To resolve Microsoft Error Reporting error, contact our technical team by clicking the call button displayed on this screen.

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