- The printer status shows offline on your computer because of some connection issues.
- There is a special version of HP Print and Scan doctor which specifically created for offline issues.
- Download the application and then run the HPPSdr.exe file. On the welcome screen of the app, click Start and choose your printer.
- Click Retry, if you cannot find your printer in the list.
- Turn on the printer updates when the screen prompts by clicking Yes.
- You have to make your printer as default one and this can be done manually too.
- Try to print again and check if the printer status is turned to online.
- If the issue stays then, reset the printer.