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Rectify HP Envy Photo 7855 Printer Offline Issue

The HP Envy Photo 7855 printer offline error occurs when the computer connected to the printer is not able to communicate with it. Consider the steps that are given below to fix the issue.

HP Envy Photo 7855 Printer Offline

  • Make sure that the printer is properly connected to a power source.
  • If the printer is in sleep mode, wake it.
  • First, turn on your computer that is linked to your printer.
  • Click the Start menu and type devices in the search bar.
  • Choose Devices and Printers from the displayed list.
  • Now, right-click on the printer and deselect the Use Printer Offline option.
  • Restart your printer and computer. Check if the HP Envy Photo 7855 printer shows offline error has been resolved.
  • If the issue persists, again go to Devices and Printers.
  • Now, right-click on the HP Envy printer, and select the Set as default printer option from the displayed list.
  • Right-click on the HP printer and select the See what’s printing option.
  • Go to the Printer menu and uncheck the User printer offline option.
  • If you find any printing job in the print queue, remove it.
  • If you have connected the printer over a network, check if your printer and computer connected to the same Wi-Fi network.
  • If there are any issues with the Internet Service Provider, resolve it.
  • Once you have fixed the connection issues, the issue will be fixed.
  • If the issue persists, reset the printer. This will turn all the settings on the printer to the factory defaults.
  • You can now configure the printer and set the required settings.
  • Now, connect the printer to your computer wirelessly.
  • Reinstall the printer driver on your computer.
  • You can download the recent version of the printer driver from the official HP website.
  • Once you have read the printer, the offline printer issue will be fixed.
  • You will now be able to print and scan wirelessly from your computer. If you need remote assistance to fix HP Envy Photo 7855 printer offline issue, click the call button available on the screen./li>
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