How to fix the Roku remote problem
Before fixing the problem, try to figure out what kind of a Roku remote you have. Your Roku device can be a standard IR remote that lets you connect to the Roku or an enhanced tool that links over a wireless network.
The quick steps to fix the Roku remote problem
- Use a standard IR Roku remote by following the steps given below.
- Check whether the signal blocked or not.
- If the problem is with the battery, reset it.
- If the battery reset fails, replace it.
- For enhanced Roku remote, restart your Roku device and remote.
- If restarting doesn’t work, re-pair the Roku device remote.
- After re-pairing the remote, if the problem continues, then replace the battery.
- If the problem is still unresolved, try to download the Roku app or a new remote.
Study the detailed procedure to fix the Roku remote problem
- The Roku streaming device comes in two types: a standard IR remote & an enhanced Roku remote. The best way to find the type of remote is to open the battery compartment. If you see the pairing button, it is an enhanced type, else it is an IR remote model. There is a separate procedure for the standard and enhanced type.
- In standard IR Roku remote, one reason for this problem is that the signal gets blocked. This is due to an obstruction that prevents the signal from the remote to the streaming device. Point the remote directly to the streaming device, and remove any objects that are positioned in front of the streaming device.
- If you can’t find a solution for this, then go to the next step. The next step is to reset the battery. It is an easy technique to fix this problem. Remove the cover at the back of the remote, take out the battery and then place it back into the remote.
- After that, point the remote directly to Roku device and check if it works. If the problems are not solved, try following the next procedure. If resetting the batteries have failed, replacing it may work. Replace the battery in the remote by buying new ones or borrowing them from other devices.
- The AA or AAA battery size is required depending on your remote. Unlock the battery compartment, remove the old one, and replace it. For an enhanced remote type, try restarting your streaming device. Remove the power cable from the Roku devices, wait five seconds, and plug it back in.
- When the Roku home screen appears on your TV, put back the battery into the remote, wait for 30 seconds so that the connection is established. Press any button to check if it works. If replacing doesn’t work, try re-pairing the remote. Remove the battery & unplug the cable from Roku, wait for 5 seconds, & plug the cable back into the device. When the home screen appears, put the battery back into the remote.
- Press & hold the pairing button and wait for the connection to establish with the Roku device. The pairing dialog box appears on the TV screen. If the problem is still not cleared, try replacing the battery in your remote.