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How To Fix My Epson Printer Says Offline On Windows 10 PC?

No one would literally want their Epson printer to be offline, especially on a Windows 10 computer. The common reasons for the printer going offline could be wrong printer configuration or bugs in the Epson printer software. Printer problems are also caused by outdated or corrupted drivers. If your Epson printer says offline on Windows 10 computer, then make use of the methods given on this page to fix the issue.

Method 1: Configure Printer Settings

Making small changes to the printer settings can be the solution to most of the printer problems.

  • Click the Windows icon on the connected computer and select the Control Panel option.
  • In the Control Panel window, click the Devices and Printers option.
  • You will see the list of the printer(s) connected to your computer.
  • Perform a right-click on the Epson printer and select the See what’s printing? option.
  • See if you have any pending print jobs and make sure to remove them from the list.
  • Click the Printer menu and see if you have enabled the option Use Printer Offline. If the option is enabled, deselect it. This is the major cause behind Epson printer says offline.
  • Ensure if the Printer is connected to your computer correctly if you are using a wired connection (USB).
  • One more alternative way would be to turn off both the computer and the printer and then turn them back on.
  • If the problem still exists, then remove the existing printer driver and install the latest printer driver on the computer.

Method 2: Restart Print Spooler Service

  • Open the Run command (Windows key + R).
  • Type services.msc in the Run command field and press the Enter button.
  • The Windows Services window will now open.
  • Locate the Print Spooler service, perform a right-click, and select the Restart option. Now check if you are relieved from the Epson printer says offline issue.
Epson Printer Says Offline

Method 3: Configure Printer Properties

  • Click on the Windows icon and select the Control Panel option.
  • The Control Panel window will now open.
  • Select the Devices and Printers option.
  • Select the Epson printer if you have multiple printers connected to your computer.
  • Perform a right-click on the printer and click the Printer Properties option.
  • In the Epson Printer properties window, click the Ports tab and click the Configure Port button at the bottom right corner.
  • Click the box beside the SNMP Status Enabled option to deselect it.
  • Click the OK button to save changes.
  • Now the printer should be online.

Method 4: Reinstall Printer Driver

  • Open Control Panel on your Windows computer.
  • Select the Devices and Printers option in the Control Panel window.
  • Select your Epson printer, perform a right-click on it, and select the option Remove Device.
  • Click Yes in the dialog window to confirm the removal of the printer driver.
  • The printer driver will be removed.
  • You can download the Epson printer driver from the manufacturer’s website.
  • When the support page opens, enter the printer’s model number in the search bar and hit the Enter button.
  • Click the Drivers tab and download the driver.
  • Once downloaded, run the installer file and carry out the instructions displayed on the setup wizard.

Method 5: Check For Windows Updates

  • Open the Settings windows on your Windows 10 computer.
  • Locate and select the Update & Security button.
  • Click the Windows Update option on the left panel and then click the Check for Updates button under Windows Updates.
  • The Windows update will be downloaded and installed if there are any. Now, your Epson printer says offline issue is resolved on Windows 10 computer.
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