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How Do I Fix My CD Drive Not Reading Discs?

If your CD drive not reading discs, it might be due to the following reasons.

  • Damaged disc
  • Drive failure
  • Disabled AutoPlay

Step 1 – Check If Your Disc Is Damaged

  • Use filtered water and a lint free cloth to clean the dust on your disc. If you see any significant damages on the playing surface, then the disk is damaged and it can’t be used.
  • Check if the drive supports the disc type. If so, you can install compatible movie playback software on your computer to access the media on the disc.
  • Try to burn the disc again using any other blank disc. Use 4x burning speed and make sure the burning session is closed upon completion.
  • Check if the issue has been resolved. If it persists, proceed with the other steps provided below.

Step 2 – Run The Hardware And Devices troubleshooter

  • Type ‘Find and fix problems with devices’ in the Windows search bar and press the Enter key to launch the Hardware and Devices window.
  • Select the Next option to begin the troubleshooter.
  • If still your CD drive not reading discs, carry out the on-screen instructions to resolve it.
  • Check if your CD drive is reading the disc.

Step 3 – Drive Hardware Failure

  • Shut down your computer.
  • Now, turn on the computer and at the same time, press and hold the Esc key until you see the Startup Menu on the screen.
  • Press the F2 key to select the System Diagnostics option. This will launch the HP PC Hardware Diagnostics UEFI.
  • Click Component Tests Optical Drive.
  • Perform the instructions that appear on the screen to resolve the issue.

Step 4 – Check The Drive Status

  • Launch the Device Manager screen on your computer.
  • Navigate to the DVD/CD-ROM drives section.
  • Check if your drive is listed in the DVD/CD-ROM drives list. If not, troubleshoot it.
  • If you see your drive in the list, right-click it and choose the Uninstall device or Uninstall option.
  • Select the Uninstall option again for confirmation.
  • Exit all the running programs and restart the computer.
  • The computer will now configure the device automatically.

Step 5 – Enabling AutoPlay

  • Open the Control Panel screen on the computer.
  • Click Hardware and Sound AutoPlay.
  • Select the checkbox next to the ‘Use AutoPlay for all media and devices’ option.
  • Navigate to your drive and choose the ‘Ask me every time’ option.
  • Save the changes to the settings.
  • If the CD drive not reading discs issue still persists after performing the above-mentioned steps, perform a System Restore to go back to an earlier state.
CD Drive Not Reading Discs

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