- My CD Drive Is Not Reading Discs
How Do I Fix My CD Drive Not Reading Discs?
If your CD drive not reading discs, it might be due to the following reasons.
- Damaged disc
- Drive failure
- Disabled AutoPlay
Step 1 – Check If Your Disc Is Damaged
- Use filtered water and a lint free cloth to clean the dust on your disc. If you see any significant damages on the playing surface, then the disk is damaged and it can’t be used.
- Check if the drive supports the disc type. If so, you can install compatible movie playback software on your computer to access the media on the disc.
- Try to burn the disc again using any other blank disc. Use 4x burning speed and make sure the burning session is closed upon completion.
- Check if the issue has been resolved. If it persists, proceed with the other steps provided below.
Step 2 – Run The Hardware And Devices troubleshooter
- Type ‘Find and fix problems with devices’ in the Windows search bar and press the Enter key to launch the Hardware and Devices window.
- Select the Next option to begin the troubleshooter.
- If still your CD drive not reading discs, carry out the on-screen instructions to resolve it.
- Check if your CD drive is reading the disc.
Step 3 – Drive Hardware Failure
- Shut down your computer.
- Now, turn on the computer and at the same time, press and hold the Esc key until you see the Startup Menu on the screen.
- Press the F2 key to select the System Diagnostics option. This will launch the HP PC Hardware Diagnostics UEFI.
- Click Component Tests Optical Drive.
- Perform the instructions that appear on the screen to resolve the issue.
Step 4 – Check The Drive Status
- Launch the Device Manager screen on your computer.
- Navigate to the DVD/CD-ROM drives section.
- Check if your drive is listed in the DVD/CD-ROM drives list. If not, troubleshoot it.
- If you see your drive in the list, right-click it and choose the Uninstall device or Uninstall option.
- Select the Uninstall option again for confirmation.
- Exit all the running programs and restart the computer.
- The computer will now configure the device automatically.
Step 5 – Enabling AutoPlay
- Open the Control Panel screen on the computer.
- Click Hardware and Sound AutoPlay.
- Select the checkbox next to the ‘Use AutoPlay for all media and devices’ option.
- Navigate to your drive and choose the ‘Ask me every time’ option.
- Save the changes to the settings.
- If the CD drive not reading discs issue still persists after performing the above-mentioned steps, perform a System Restore to go back to an earlier state.