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Why iCloud Not Receiving Emails On iPhone?

There have been issues indicating that some users are not able to receive emails from the sender’s iCloud account. The problem is not widespread and is being limited to a small number of iCloud users. If you possess an iCloud account and are expecting an email from your loved one, we suggest you wait for a while.

An unstable or poor Internet connection might lead to these kinds of problems. So, ensure that your iPhone is connected to a stable Internet connection. After doing that, check if the iCloud mail is working. If not, you can work with the steps described in this article. They’ll help you learn how to fix the iCloud not receiving emails on iPhone issue.

iCloud Not Receiving Emails On iPhone – Causes & Solutions

The main cause of the problem is pretty simple. The issue could be because of the misconfiguration of the SMTP (outgoing mail) server. We believe that iCloud email is enabled in the device settings, and it appears that the outgoing connection gets routed to the wrong place.

Here are the simple procedures to resolve the issue of the iCloud account not receiving emails on your iPhone.

Method 1 – Check iPhone Settings and iCloud Storage Status

The best solution will be to enable iCloud (if it is disabled) and allocate the required storage capacity (if the storage is insufficient) on your iPhone to start receiving emails. Here are the simple steps to do the same.

  • Tap on Settings. Select your name present on the screen. Scroll down and choose iCloud.
  • Now, if you find that iCloud’s storage capacity is low or insufficient, free up iCloud storage. Under the APPS USING ICLOUD section, check if the Mail option is enabled (slider turned to green). If not, enable it.
How to Fix iCloud Not Receiving Emails On iPhone

Method 2 – Check Internet Connectivity

There is a high possibility that the unavailability of an Internet connection can be a reason behind the issue.

  • Open Settings. Ensure that the slider for the Airplane Mode option is turned off.
  • iCloud Mail is Not Working
  • Tap the Cellular option (if you are using cellular data).
  • If you are using a Wi-Fi network, enable Wi-Fi and reconnect your iPhone to your wireless network.
  • Open the iCloud mail app. Check if you’re able to receive emails. If not, try the next solution.

Method 3 – Check The Email Settings

If you have configured your iCloud email account on a different email client like Outlook or Gmail, the best solution is to check the email settings and correct them if they are configured wrongly. To do so, use the server settings information given below. You can use the same information to re-add your iCloud account on your iPhone.

  • Incoming mail server: imap.mail.me.com
  • Incoming port number: 993
  • Incoming port security: SSL/TLS
  • Incoming username: the iCloud email address
  • Incoming password: the iCloud email password
  • Outgoing mail server: smtp.mail.me.com
  • Outgoing port number: 587
  • Outgoing port security: SSL/TLS
  • Outgoing username: the iCloud email address
  • Outgoing password: the iCloud email password

Once you have checked and verified the email settings, you will no longer face the iCloud not receiving emails on iPhone issue.

iCloud Not Receiving Emails On iPhone

Bottom Line

We hope that you’re able to fix the iCloud not receiving emails on iPhone issue using the troubleshooting solutions above. Contact us if not or if you’re looking for real-time assistance in resolving this iCloud problem. Utilize the call option available on this page to reach our support team. They will assist you further and clear all your queries related to this issue.

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