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Brother Printer Showing Offline Windows 10

The All-in-One Brother printer provides the most accessible network connectivity set up for its users. The printer offers the most reliable access to print and scan documents via AirPrint, Google Cloud Print 2.0, Mopria, Brother IPrint and iScan, Cortado Workplace, and WiFi direct.

If your Brother Printer is showing offline on your Windows 10 computer, there is should be a communication/connection issue.

Quick Checks:

  • Power on the printer or wake it from sleep mode. Make sure to check the LED light on the printer.
  • Re-check with the LCD. Clear out any errors like a paper jam or ink toner empty.
  • Check the USB cable connecting the printer to your computer. Replace the cable if it is damaged.
  • Make sure to check the IP address you have configured, if you are using a wireless connection.
  • If you are using an Ethernet cable, make sure the cable is securely plugged between both the printer and router/access point.
Brother Printer Showing Offline Windows 10


Method 1:

  • On your Windows 10 computer, click the Start menu and go to the Devices and Printers option.
  • Click on the ‘See What’s Printing’ option by right-clicking the Brother printer’s icon.
  • Find and select the Printer option at the top of the window.
  • Remove the checkmark beside the Use Printer Offline option.
  • If your Brother Printer Showing Offline Windows 10, then proceed to the next step.
  • Switch off your Brother printer and disconnect the USB cable from your device.
  • Turn on your Brother’s printer and connect with your device.
  • If you have established a wireless connection, disconnect the printer from the network and reconnect it. Now, connect the printer and your Windows 10 computer over the same wireless network.
  • If the issue persists, reset the printer, reconfigure the printer settings, and reconnect it to the computer.
  • Check if your Brother printer is showing offline on your Windows 10 computer.
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