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How To Fix Brother MFC J870dw Printer Offline Issue?

Don’t worry if you cannot find your printer online. You can fix the Brother MFC J870DW printer offline issue without much effort. In this article, we have elaborated the techniques that can get back your Brother MFC J870DW printer online. Try out all the techniques and solve the problem efficiently.

Brother MFC J870dw Printer Offline

Check your Internet

  • If the stability of your Internet connection is not good, your printer will not appear online. So, fix your Internet issue in the first place and then check whether the offline problem is fixed.
  • If the printer offline problem is still not resolved, proceed with the following troubleshooting techniques.

Disable Use Printer Offline and Pause Printing

  • In most instances, users may unintentionally enable the Use Printer Offline and Pause Printing options. If you have made the same mistake, you can fix it by following the instructions given below.
  • On your computer, hit on the Start menu and go to the Devices and Printers section.
  • Locate and right-click on your Brother MFC J870DW printer and choose the See what’s printing option.
  • Go to the Printer tab and disable the Use Printer Offline and Pause Printing options.
  • Now, check whether your issue is fixed.

Set as the default printer

  • It is essential to keep your Brother MFC J870DW printer as the default one. If you don’t do it, your printer will not receive any print jobs you send from your computer. To set your printer as default, follow the instructions given below.
  • Click on the Start menu and go to the Devices and Printers section. Right-click on your Brother printer and select the Set as default printer option.
  • Check whether you can find your Brother MFC J870DW printer online.

Update the printer driver

  • An outdated printer driver can be a potential reason behind most of the issues. It is always recommended to update a printer driver now and then. When you keep your printer driver updated, you can ensure your printer’s overall performance. For your Brother MFC J870DW printer, you can get the updated printer driver from Brother’s official website. Visit Brother’s official website from your default browser. Enter your printer model and download the updated printer driver recommended for your Operating System.
  • Once you have updated your printer driver, check whether the printer offline issue is fixed.

Cancel the print jobs

  • If the print jobs get overloaded on the printer’s memory, your printer may start to malfunction. However, you can fix the issue by canceling the print jobs. Follow the instructions below to cancel the overloaded print jobs.
  • On your computer, hit on the Start menu and go to the Devices and Printers section.
  • Right-click on your Brother MFC J870DW printer and choose the See what’s printing option.
  • Go to the Printer tab and select the Cancel All Documents option.

Power cycle your printer

  • The power cycle is a simple yet effective method to resolve most of the issues. Follow the steps given below to power cycle your Brother printer.
  • Turn off your Brother printer and disconnect the power cord.
  • Let your printer be undisturbed for a minute.
  • Reconnect the power cord to your Brother MFC J870DW printer and turn it on.
  • Now, check whether you can find your printer online.

If still you are facing Brother MFC J870DW printer offline issue, reach out to us to get assisted by our experts.

DISCLAIMER

All views on this site are made by the best of our knowledge and do not represent any thoughts of other sites. Using this website, you can understand how to setup, use and troubleshoot your product. Also, the services provided by us are limited to customer requests and does not replicate any other businesses.

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