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How To Fix Brother Mfc J6710dw Printer Offline Issue?

The Brother Mfc J6710dw Printer Offline issue occurs when there is a communication breakdown between the printer and the computer. Don’t panic if you cannot find your Brother MFC J6710DW printer online. The problem may have occurred due to various reasons, including an unstable Internet connection, outdated printer driver, and so on. Try out all the troubleshooting techniques mentioned below and fix the issue in no time.

Brother Mfc J6710dw Printer Shows Offline

Check The Connection

  • If you cannot find your printer online, you need to check the Internet connection in the first place. Also, confirm that you have connected your printer to the same wireless network to which your computer is connected.
  • Try connecting a different device to your router’s network. If you cannot find any issues with your Internet connection, jump to the next step.

Check The Settings

  • If you have enabled Use Printer Offline, you cannot find your Brother MFC J6710DW printer online.
  • On your computer, click on Start, and go to the Devices and Printers section.
  • Locate and right-click on your Brother MFC J6710DW printer.
  • Choose the See what’s printing option from the drop-down menu.
  • Go to the Pprinter tab and disable the Use Printer Offline option.
  • Now, check whether you can find your Brother MFC J6710DW printer online.

Remove And Re-add Your Printer

  • On your computer, go to the Devices and Printers section.
  • Locate and right-click on your Brother MFC J6710DW printer.
  • Click on the Remove device option.
  • Then, re-add your printer and then check whether you can find your printer online.

Cancel The Print Jobs

  • When the print jobs get piled up on the printer, it may start to malfunction. In that case, cancel the print jobs by following the steps mentioned below:
  • On your computer, hit Start and go to the Devices and Printers section.
  • Locate and right-click on your Brother MFC J6710DW printer.
  • Choose the See what’s printing option from the drop-down menu.
  • Go to the Printer tab and choose the Cancel All Documents option.

Power Cycle Your Printer

  • The power cycle can help you fix most of the significant issues. Follow the steps below and power cycle your Brother MFC J6710DW printer.
  • Turn off your Brother MFC J6710DW printer and disconnect the power cord.
  • Let it stay idle for a minute.
  • Reconnect the power cord and then check whether the issue is resolved.

Update The Printer Driver

  • An outdated printer driver can be a potential issuereason behind the printer offline issue. Thus, update the driver to its latest version and then check whether you can find your Brother MFC J6710DW printer online.
  • Visit the official support page of Brother from your default browser.
  • Enter the printer model and download the printer driver recommended for your OS.
  • Then, install it on your computer and then check whether you can find your Brother MFC J6710DW printer online.

Try out all the troubleshooting techniques mentioned above and fix the Brother mfc j6710dw printer offline issue in no time. If you cannot fix the issue yet, you can reach out to us.

DISCLAIMER

All views on this site are made by the best of our knowledge and do not represent any thoughts of other sites. Using this website, you can understand how to setup, use and troubleshoot your product. Also, the services provided by us are limited to customer requests and does not replicate any other businesses.

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