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How To Troubleshoot Brother MFC J615w Printer Offline Issue?

This article will explain to you the common causes of your Brother MFC-J615W offline printer problem. You will also find the solutions to fix this problem easily.There are several reasons behind your Brother MFC J615W printer offline issue. This article will teach you about the common driver and network problems.

Brother Mfc J615w Printer Offline

Cancel Print Jobs

  • To begin, start typing Control Panel in the Windows search bar and select the Control Panel option.
  • From the Control Panel window, select View devices and printers.
  • Right-Click on your Brother device icon and select See what’s printing.
  • If you have any pending print jobs, click Printer and then choose Cancel All Documents.
  • Once the pending print jobs have been removed, check the printer status; if your device says Use Printer Offline, deselect the Use Printer Offline option to switch the printer back to the online state.
  • You can now try to print.

Uninstall and Reinstall Brother Printer Driver

If your Brother device is still unable to print, you need to remove the printer and add it again. If this too does not work, uninstall the existing Brother printer driver from your computer and then reinstall the latest one from the official Brother website. In case the offline printer problem remains, set your printer as the default one on your Windows computer. To do the same, just follow the steps given here.

  • Go to the Devices and Printers window on your computer.
  • Locate your Brother MFC-J615W printer and then right-click on it.
  • From the displayed options, choose the Set as default printer option.
  • Check the USB cable connected between the printer and computer.
  • Ensure that it is properly connected at both ends.
  • Now, your printer must get back to the online state and your Brother MFC J615W printer offline issue is resolved.


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