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Resolving Brother MFC J4510dw Printer Offline Issue

If your Brother MFC J4510dw printer offline or if it is not powered on while you try to communicate with it from your computer. The first thing you should check is the printer status. If the printer is in sleep mode, wake it up by pressing any key on the printer control panel. Otherwise, restart your printer and check if the status is online on your computer. To troubleshoot the printer offline issue in detailed steps, go through the simple and straightforward steps given below.

Brother MFC J4510dw Printer Offline

Basic troubleshooting on the printer:

  • Check if your printer shows an error message. If so, identify the error and implement the correct troubleshooting steps as per the instructions provided on the LCD.
  • Next, check the cable connection between your printer and computer. The cable should be firmly connected at both end ports.
  • In case your Brother printer and computer are connected over a wireless network, check the wireless connection status.
  • Ensure that your printer is placed closer to your router. This will reduce Wi-Fi interference.
  • To fix the network connection issues automatically, run the Brother Network Connection Repair Tool.

On Windows:

  • First, go to Control Panel and click the Devices and Printers tab.
  • Locate your printer’s icon and select it from the available list.
  • Check if the status is still offline. If so, right-click the printer icon and select the See what’s printing option.
  • Cancel the pending print jobs, if any.
  • Click the Printer tab and deselect the Use Printer Offline option.
  • Once again, right-click the printer icon and select the Set as default printer option.
  • This should fix the Brother MFC-J4510DW printer offline issue.
  • In case the problem persists, open the Run dialog box by pressing the Windows + R shortcut keys.
  • Type ‘services.msc’ in the Run dialog box and click OK to open the Services window.
  • Locate the Print Spooler service in the available list and check if the service status is running.
  • Give a right-click on the Print Spooler service and select the Restart option.
  • Reboot your Windows computer and check if the printer offline issue is fixed.

On Mac:

  • To begin with, click the Apple menu and select the System Preferences option.
  • Click the Printers & Scanners icon in the System Preferences window.
  • Choose your printer’s name from the left-side panel.
  • Click the Print tab and ensure that your printer is set as default on your Mac.
  • Verify if the correct printer driver is selected.
  • Click the Add icon and go to the Default tab.
  • Click on Resume to change your printer status to online.
  • If still your Brother MFC J4510dw printer offline on your Mac, reset the printing system and reinstall the printer driver.


All views on this site are made by the best of our knowledge and do not represent any thoughts of other sites. Using this website, you can understand how to setup, use and troubleshoot your product. Also, the services provided by us are limited to customer requests and does not replicate any other businesses.

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