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Troubleshooting Brother MFC J415w Printer Offline Issue

Working on a compact inkjet All-in-One printer with ADF and wireless networking is good for printing precisely, but what will you do when you are facing the Brother MFC J415W printer offline issue. Here we have discussed how to get back your printer status from offline to online on a Windows computer. There are several reasons for the printer status to be changed offline. Identify the actual cause and execute the troubleshooting steps given below.

Brother MFC J415w Printer Offline

Solution 1: Check the printer connection

  • The first thing in troubleshooting the printer issue is to check its status. It should be turned on and ready before printing.
  • In case your printer is turned off, check for any power supply issues and then restart the printer.
  • Next, check the USB connection. The cable should be connected firmly at both end ports.
  • In case you have connected your printer and computer over a wireless network, check the wireless connection status.
  • If necessary, run the Brother Network Connection Repair Tool to fix the network connection issues automatically.

Solution 2: Set printer as default

  • On your Windows computer, go to Control Panel and click the Devices and Printers tab.
  • Locate your printer’s icon from the available list.
  • Check if there is a green checkmark on your printer’s icon.
  • If there is no green checkmark, give a right-click on the printer icon and select the Set as default printer option.
  • Check if the Brother MFC-J415W printer offline issue is fixed. If the problem persists, execute the next solution.

Solution 3: Disable Use Printer Offline

  • Open the Control Panel first.
  • Click the Devices and Printers tab.
  • Give a right-click on your printer’s icon and select the See what’s printing option.
  • Cancel the pending print jobs, if any.
  • Click the Printer tab and deselect the Use Printer Offline option.

Solution 4: Restart Print Spooler

  • Open the Services window on your computer.
  • Locate the Print Spooler service from the available list.
  • Right-click the service and select the Restart option.
  • Ensure that the service status is running.
  • Restart your Windows computer and check if the problem is resolved.

If the Brother MFC J415W printer offline issue still occurs, contact our technical experts for assistance in resolving it.


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