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Why Brother MFC 9340cdw Printer Offline?

Brother MFC-9340CDW is an excellent printer that can perform all four operations: Print, Scan, Copy, and Fax. Due to its stylish and compact design, it does not take much space on your work desk. The printer supports both wired and wireless connectivity options: USB 2.0, Ethernet, Wi-Fi, Wi-Fi Direct. Apart from this, the machine supports mobile printing via Apple AirPrint, Brother iPrint&Scan, Mopria Print Service, and Cortado Workplace. Like all printers, if you are facing Brother MFC 9340cdw printer offline issue and you are worried about how to get it back from offline, then this article is especially for you.

Brother Mfc 9340cdw Printer Offline

CHECK IF YOUR PRINTER SHOWS AN ERROR:

  • First, wake up the printer from sleep mode.
  • Check if the printer LCD screen is showing any error code or error message.
  • If it shows a particular error, try to undergo the troubleshooting steps required to sort out the specific error.
  • As a simple step, you can restart the machine.
  • Wait until the device resumes and run a test print.
  • Check whether the printer comes online.
  • If not, proceed with the following troubleshooting methods.

ENSURE THAT THE USB CABLE IS NOT DAMAGED:

  • If your Brother MFC-9340CDW printer is connected to your computer via a USB cable, then check whether your USB cable is not defective.
  • If the USB cable or port is defective, it can result in the printer’s offline issue.
  • Also, you can disconnect the USB cable from one port and connect it to the other port.

SET YOUR PRINTER AS A DEFAULT ONE:

  • Go to the Windows Start menu.
  • Go to the Control Panel window.
  • Click on Devices and Printers.
  • From the list of printers, locate your Brother MFC-9340CDW printer.
  • Right-click on your Brother printer and select the Set as default printer option.
  • Restart your printer and see whether the printer issue is solved or not.

TURN OFF OR DISABLE THE USE PRINTER OFFLINE OPTION:

  • Open the Control Panel window.
  • Click on Devices and Printers.
  • Right-click on the Brother printer and click on See what’s printing.
  • If you find any checkmark next to Use Printer Offline, then uncheck it immediately.
  • Restart your printer and see whether the printer comes back online.

LOOK FOR ANY PAPER JAMS:

There is a possibility that the paper jams cause the printer offline issue.

  • Gently open the paper compartment.
  • Look for any paper jams.
  • Use your hand or scissors to remove the paper clips.
  • Close the paper compartment and run a print test.

REINSTALL THE PRINTER DRIVERS:

  • First, uninstall the printer drivers and their traces from your PC.
  • Open your default web browser.
  • Visit the Brother official support page.
  • Select the OS Family and OS Version, and then click the OK button.
  • Under the Drivers section, select the relevant driver.
  • Read the End-User License Agreement and click Agree to the EULA and Download.
  • Once downloaded, go through the on-screen instructions to install the printer driver on your computer.

Note: However, you also have the choice of installing the printer drivers via a CD-ROM.

REMOVE AND RE-ADD THE PRINTER:

  • Click on the Windows Start icon.
  • Type the text – Devices and printers in the search bar.
  • You will see the list of printers that are connected to your PC or present within the range.
  • Locate your Brother printer name.
  • Right-click on your printer icon and click Remove Device.
  • Wait for a few minutes and re-add the printer to your computer via a USB cable.

REINSTALL THE PRINTER DRIVERS:

  • First, hold the Windows + R keys together to open the Run dialog box.
  • In the search bar, type the command services.msc and hit Enter.
  • When the service window appears on your window screen, search for Print Spooler service.
  • From the drop-down menu, click on the Restart option.

By following the above troubleshooting methods, you can quickly bring your Brother MFC 9340cdw printer offline back to an online state. If the issue persists, call our technicians by clicking the Call button on this page.

DISCLAIMER

All views on this site are made by the best of our knowledge and do not represent any thoughts of other sites. Using this website, you can understand how to setup, use and troubleshoot your product. Also, the services provided by us are limited to customer requests and does not replicate any other businesses.

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